What is a likely reason an external contractor did not receive a notification for a past due task?

The rationale behind selecting that option highlights a scenario where Automation Permissions significantly impact communication within Smartsheet. When Automation Permissions are not set to Unrestricted, it restricts the automation features, which could prevent certain notifications from being sent out as intended. In a typical workflow, external contractors need to be granted appropriate permissions to receive notifications, and if this setting is not configured to allow them access, they will likely miss important alerts, such as reminders for past due tasks.

On the other hand, while it might seem plausible that the external contractor was not assigned to the task or that the notification went to the wrong email address, both issues would typically lead to different outcomes. If the contractor was not assigned, they would not be in the loop for tasks, but that would not directly relate to the permission settings affecting notifications. Similarly, the wrong email address would point to an administrative error rather than a settings issue. In contrast, the integrity of the Automation Permissions themselves is critical in ensuring that all relevant stakeholders receive timely notifications.