In order to cater to both external stakeholders and project team members, what is the best approach for Mallory in building her dashboard solution?

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Creating two separate dashboards for different audiences is the most effective approach in this scenario because it allows for tailored content and functionality that meets the unique needs and preferences of each group. External stakeholders often require specific information that differs from what project team members need. By building separate dashboards, Mallory can ensure that relevant data is emphasized for each audience, thereby enhancing clarity and usability.

For external stakeholders, the dashboard can focus on high-level metrics, project status, and milestones that matter to them without overwhelming them with too much detail. Conversely, the project team’s dashboard can include more granular data, task lists, and detailed project timelines to facilitate day-to-day management and collaboration. This tailored approach helps maintain engagement and ensures that each audience receives the information that is most pertinent to their role.

While creating a single dashboard might seem more efficient, it often leads to confusion as it must balance the needs of diverse users, potentially resulting in an overload of irrelevant information for some. Using filters on a single dashboard also has limitations, as users might still find it challenging to sift through data they do not need. Providing a detailed report instead of a dashboard may not offer the visual insights and quick understanding that dashboards are designed for, rendering them less effective for real-time decision-making.

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