Can users automate workflow processes in Smartsheet?

Users can indeed automate workflow processes in Smartsheet, and this is achieved through the Automation feature. This functionality allows users to create automated workflows that can streamline various tasks, such as notifying team members of updates, assigning tasks when certain conditions are met, or moving rows based on specific triggers. The Automation feature enhances efficiency and accuracy by reducing the need for manual intervention, making it easier for teams to collaborate and manage projects effectively.

The other options suggest limitations that do not accurately reflect the capabilities of Smartsheet. For example, claiming that automation is not supported disregards the robust features Smartsheet offers for workflow automation. Similarly, stating that automation can only occur through third-party apps misrepresents the built-in tools available within the platform. Finally, asserting that only manual processes are permissible contradicts the foundational purpose of Smartsheet to facilitate and improve project management through innovative technology.